Terms of Service

1. About these terms

These terms are an agreement between you and ghst.network ("we", "us"), the operator of the ghst.network website, SA-MP game server and Discord server (together, the "Service"). By creating an account, joining a server or buying anything, you accept these terms. If you don't accept them, don't use the Service.

You must be at least 13 years old to use the Service. If you are under 18 (or under the age of majority where you live), you may only buy something with the permission of a parent or legal guardian, who accepts these terms for you.

2. Accounts

• Give a real email address and keep your login details secret. You are responsible for everything done with your website and game accounts.
• You may only link a game account that belongs to you. One game account can be linked to one website account.
• Accounts and ranks are personal. You may not sell, share or transfer them. Items (money, skins, vehicles and other in-game items) may only change hands inside the game, with /trade or /pay. Selling or buying accounts, items or in-game money for real money or anything outside the game is not allowed.
• Tell us right away at support@ghst.network if you think someone else has accessed your account.

3. Behaviour and rules

You must follow the server rules (shown in game and on our Discord) and these terms. In particular, you may not:

• use cheats, hacks, mods that give an unfair advantage, bots, or exploit bugs (report bugs to the staff instead);
• harass, threaten, scam or discriminate against other players or the staff, or share other people's personal data;
• attack, overload or try to get unauthorised access to the Service;
• write in any language other than English in the chat, swear, insult or spam (automatic mutes that grow up to 2 hours);
• advertise other servers (their IP, address or Discord means an instant kick), or impersonate the staff;
• break any law while using the Service.

Buying something does not put you above the rules.

4. Virtual items and perks

Everything sold in our store (VIP, skins, vehicles, name changes, phone numbers and anything else) is a digital service on our game servers. When you buy it, you get a personal, non-transferable, revocable licence to use it in the Service, for as long as it lasts and as long as the Service runs. You do not own it.

Virtual items and in-game money have no real-world value. We do not sell in-game money for real money, can't be exchanged for real money or anything outside the game, and are not property you can claim. We may change how items work for game balance, as long as we don't take away the main thing you paid for during its paid time (except under section 9).

5. Buying

• Who sells: the store is run by ghst.network, operated from Bulgaria (contact: support@ghst.network). Payments are processed securely by Stripe. We never see or store your card or bank details.
• Payment methods: debit and credit cards, Apple Pay and Revolut Pay (what you see depends on your device and country).
• Prices: prices are shown in euros (EUR) and the price on the checkout page is the final price you pay. If your card is in another currency, your bank may convert it.
• Delivery: items are given to the game account linked to your website account. Delivery is automatic and usually takes under a minute. If you're offline, it happens when you next log in. Check the name before you pay, because we deliver to the account you chose.
• Not a subscription: nothing renews automatically. VIP for 1 or 12 months ends after that time unless you buy it again.
• We may refuse or cancel an order (for example if a price was clearly wrong or we suspect fraud). If we do, you get a full refund.

6. Right of withdrawal

If you are a consumer in the EU, the UK or another place with similar laws, you normally have 14 days to withdraw from an online purchase. For digital content and services that are delivered right away, this right ends once delivery starts, if you agreed to that first.

Before every purchase, we ask you to tick a box to confirm that you ask for immediate delivery and understand that you lose your right of withdrawal once the item is delivered. If an item hasn't been delivered yet, you can still cancel it. Contact us and we'll refund you.

7. Refunds and chargebacks

• Not delivered or not working: if something you bought didn't arrive or doesn't work as described, contact us at support@ghst.network or on Discord with your game name and your order number (shown under My purchases and in your email). We'll deliver it, fix it, or refund you.
• Otherwise purchases are final once delivered. We don't refund items lost through bans, rule breaks, your own mistakes (for example spending in-game money), or because you stopped playing.
• Nothing in these terms takes away your legal rights as a consumer.
• Chargebacks: if you open a chargeback or payment dispute without contacting us first, we remove the items from that purchase and may suspend the accounts involved until the dispute is resolved. Disputes that turn out to be fraudulent lead to a permanent ban.
• Refunds are paid to the original payment method, usually within 5-10 days depending on your bank.

8. VIP and staff ranks

• VIP lasts for the time you bought. Buying the same level again adds time. Buying a higher level replaces your current VIP from that day. The perks of each level are listed in the store.
• Staff ranks are not sold. They are given by the server team and can be removed if they are abused or if you are inactive for a long time.

9. Bans and account termination

We may warn, mute, kick, jail, temporarily ban or permanently ban players, remove items or ranks, or close accounts if they break these terms or the server rules, or to protect the Service or other players. If this happens because you broke the rules, you don't get a refund.

You can stop using the Service at any time and ask us to delete your website account (see the Privacy Policy). Deleting your account doesn't refund anything you bought.

10. Availability and changes

We work hard to keep the servers online, but we can't promise the Service will always be available, error-free or saved without data loss. Servers may go offline for updates, maintenance or reasons outside our control. We may add, change or remove features, game modes, items and prices. Price changes don't affect what you already bought.

If we ever close a game server for good, we will give at least 30 days' notice on the website and Discord, and stop selling items for it.

11. Content and trademarks

ghst.network is an independent community project. It is not affiliated with, endorsed by or sponsored by Rockstar Games or Take-Two Interactive. Grand Theft Auto, GTA and San Andreas are trademarks of Take-Two Interactive Software, Inc. SA-MP and open.mp belong to their respective owners. You need your own legal copy of the game to play. We don't sell the game, any Rockstar content, or access to it, only our own services on our servers.

The ghst.network name, logo, website design and our own scripts and content belong to us. Don't copy them without permission. If you post content (like chat messages, names or images) on the Service, you allow us to show it there, and you're responsible for it.

12. Liability

The Service is provided "as is", for entertainment. To the extent the law allows, we are not liable for indirect or consequential loss, lost data, lost in-game progress or items, or problems caused by other players, your device, your internet connection, or third-party services (such as Stripe, Discord or our hosting providers). Our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability that can't be limited by law, such as liability for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer.

13. Law and disputes

These terms are governed by the laws of the Republic of Bulgaria. If you are a consumer, you also keep the protection of the mandatory laws of the country you live in, and you can bring a claim in your local courts. Please contact us first, because most problems are solved quickly that way. For payment problems, write to support@ghst.network with your order number.

14. General

• We may update these terms. The date at the top shows the latest version. If a change is important, we'll announce it on the website or Discord. If you keep using the Service after a change, you accept the new terms. Changes don't apply to purchases you made before them.
• If part of these terms is found invalid, the rest still applies.
• If we don't enforce a rule straight away, we can still enforce it later.
• These terms, the server rules and the Privacy Policy are the whole agreement between you and us about the Service.

Contact: support@ghst.network · Discord